Host Knowledge Centre

How to Accept or Decline Bookings.

Written by Salman Ch | Jan 28, 2025 8:48:28 AM

Managing your bookings efficiently is crucial for providing a smooth and professional experience for your clients. With the Cavago Host Dashboard and mobile app, you can easily accept or decline bookings in just a few steps.

 

Step 1: Log in to Your Host Dashboard or App

 

 

Step 2: Navigate to Pending Bookings

 

  • Once logged in, go to the Pending Bookings section to view all incoming booking requests.


 

Step 3: Open Booking Details

 

  • Click (web) or tap (mobile) on the specific booking to view its details, including the date, time, and client information.

 

 

Step 4: Review booking details & update booking status

 

Within the booking details, review everything and click on Booking Status to edit the status

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Step 5: Accept or Decline the Booking

 

  • Accept: Confirm the booking by clicking or tapping the "Accept" button.
  • Decline: Decline the booking by selecting the "Decline" option.
  • Propose available slots: If the booking time doesn't work for you, you can propose a new date or time to the customer.

 

 

For further assistance, contact Cavago support at hostsupport@mycavago.com.

 

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