Cavago's in-app messaging feature allows you to connect with customers directly through both the Host Dashboard and the mobile app. This guide will walk you through the process of contacting customers using these platforms.
Accessing the Cavago Host Dashboard
Step 1: Log In to Your Cavago Account
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Web Dashboard: Log in to the Cavago Host dashboard using your credentials.
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Mobile App: Open the Cavago Host App (Google Play / App Store) on your device and sign in
Step 2: Access the Messaging Feature
- Once logged in, locate the 'Messages' section in the main menu.
- Click on 'Messages' to view your conversations.
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Step 3: Select a Conversation
- Browse through the list of conversations to find the customer you wish to contact.
- Click on the customer's name to open the chat.
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Step 3: Compose and Send a Message
- In the chat window, type your message in the text box at the bottom.
- Click 'Send' to deliver your message to the customer.
Using the Cavago Host App
Step 1: Log In
- Open the Cavago Host App on your mobile device and sign in using your credentials.
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Step 2: Navigate to Messages
- On the home screen, tap the 'Messages' icon to access your conversations.
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Step 3: Choose a Conversation
- Scroll through your list of conversations to find the customer you want to message.
- Tap on the customer's name to open the chat.
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Step 4: Send a Message
- Type your message in the text field at the bottom of the screen.
- Tap the 'Send' button to send your message.
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For further assistance, contact Cavago support at hostsupport@mycavago.com.
